Segmentation:
Segmentation is the division of the
market into various homogenous groups with similar needs and wants. The market
can be segmented based on
- Geographical factors.
- Demographic factors.
- Psychographic factors
- Behavioral factors.
Geographic
Factors:
Region
|
South, East, North, West.
|
City
|
Tier
1 and Tier 2 cities with population more than 1 million.
|
Rural and Semi- Urban areas
|
Rural and semi Urban area where
population less than (20,000-50,000).
|
Demographic
Factors:.
Age
|
5-35 years
|
Family Size
|
Young Married with no children, Married with
children,
|
Gender
|
Male, female.
|
Income
|
Lower Middle, class (40,000-80,000 P.a)
Middle class (80,000-1,00,000 p.a),
Upper Middle Class(1,20,000- 3,00,000).
Affluent Class(above 3,00,000)
|
Ocupation
|
Workers, small scale business owners,
Industrialists, Professionals,
|
Education.
|
School/ College
Students ,
Graduate/Nongraduate or post graduate.
|
Psychographic
Factors:
Lifestyle
|
Cult ure Oriented, Sports Oriented,
Outdoor Oriented,
|
Personality
|
Compulsive, Gregarious ,
Specific towards taste.
|
Behavioural
Factors:
Occassions
|
Regular , Special, Snack time
|
Benefits
|
Quality, service( availability)
|
User Status
|
Non user, Repeated User, 1st
time user, Loyal Users.
|
Usage rate
|
Heavy
|
Loyality Status
|
Strong
|
Attitude towards buying
|
Positive attitude
|
Targeting:
Targeting is the next step carried
out by the organization after the segmentation process are being carried out.
The organisation now focuses on the what customers to target in order to sell
their product.
The various criteria that must is
necessary for the market segmentation to take place are:
- It must be scable enough to measure.
- It must be large enough to earn profit.
- It musbe stable.
- It must reach potential customers, via the organisation promotion and distribution channel.
- It is internally homogenous.
Lay’s targets a majority people among the whole
population. Their targeted customers mainly include the working class who are
very busy and always wanted to have a tasty snack on the go. A large number
of young teenagers from schools, colleges are also a part of
lays target customers. Teenagers tend to enjoy tasty snacks which are easily
affordable.
Baked lay’s chips are targeted
towards old age people who are either health conscious and /or weight conscious
who are willing to have a tasty snack but are restricted towards it because of
health problems.
Positioning:
Positioning refers to where the product
has been placed in the market compared to others which provide similar products
or services in the market place as well as in the mids of the customer.
A good positioning makes a product unique and
makes the users consider using it as a distinct benefit to them. A good
position gives the product a USP (Unique selling proposition). A good position in the market also
allows a product and its company to ride out bad times more easily. A good
position is also one which allows flexibility to the brand or product in
extensions, changes, distribution and advertising.
Lays despite of its competitors in
the market has the maximum market share
in the chips category. It provides seasonal and limited flavours which is
available in almost all the shops in the rural and the urban areas.
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